Shipping and Delivery Policy
Thank you for supporting **Trust And Care Foundation**. We strive to ensure that your purchase reaches you in a timely and secure manner. Please review our Shipping and Delivery Policy for more information.
### 1. **Processing Time**
– **Order Processing:** All orders are processed within [insert time frame, e.g., “2-3 business days”] after receiving your order confirmation email. You will receive another notification when your order has shipped.
– **Holidays and Weekends:** Please note that orders are not processed or shipped on weekends or holidays. Any orders placed during these times will begin processing on the next business day.
### 2. **Shipping Rates and Delivery Estimates**
– **Shipping Rates:** Shipping charges for your order will be calculated and displayed at checkout. Rates may vary depending on the shipping method selected and the destination of the order.
– **Delivery Time:** Delivery times vary based on your location and the shipping method chosen. Estimated delivery times are as follows:
– Standard Shipping: [insert time frame, e.g., “5-7 business days”]
– Expedited Shipping: [insert time frame, e.g., “2-3 business days”]
– International Shipping: [insert time frame, e.g., “10-20 business days”]
Please note that these are estimates and not guaranteed delivery times.
### 3. **International Shipping**
– **Availability:** We offer international shipping to select countries. Please be aware that international shipping times may vary and can take longer than domestic deliveries.
– **Customs, Duties, and Taxes:** **Trust And Care Foundation** is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
### 4. **Order Tracking**
– **Tracking Information:** Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can track your order by visiting the carrier’s website and entering the provided tracking number.
– **Lost or Delayed Shipments:** If you have not received your order within the expected delivery time, please contact us at [info@trustcarefoundation.com] so we can assist you.
### 5. **Shipment Issues**
– **Incorrect Address:** Please ensure that your shipping address is correct before completing your order. **Trust And Care Foundation** is not responsible for orders shipped to incorrect addresses provided by the customer. If an error is detected after the order is placed, please contact us immediately at [info@trustcarefoundation.com or 9432207518].
– **Damaged Items:** If your order arrives damaged, please contact us immediately at [info@trustcarefoundation.com or 9432207518] with your order number and a photo of the damaged item. We will work with you to resolve the issue as quickly as possible.
– **Missing Items:** If you believe an item is missing from your shipment, please contact us within [insert time frame, e.g., “7 days”] of receiving your order, and we will investigate the matter.
### 6. **Returns and Exchanges**
For information about returns and exchanges, please visit our [Return and Refund Policy page].
### 7. **Contact Information**
If you have any questions or concerns about your order or our Shipping and Delivery Policy, please do not hesitate to contact us at:
Trust And Care Foundation
6/4, RANI RASHMONI GARDEN LANE
[Kolkata, WB, 700015]
[9432207518]
[info@trustcarefoundation.com]