Cancellation and Refund Policy
At **Trust And Care Foundation**, we value your support and are committed to providing transparency regarding our cancellation and refund policies. Please review the following information carefully.
### 1. **Donations**
– **Non-Refundable:** All donations made to **Trust And Care Foundation** are considered final and are non-refundable. This policy is in place because donations often go toward immediate projects and programs that impact our mission.
– **Donation Errors:** If you believe that a donation was made in error or without your authorization, please contact us within 30 days of the transaction. We will review the case and determine whether a refund is warranted.
### 2. **Event Registrations**
– **Cancellation by Attendee:** If you need to cancel your registration for an event, please notify us as soon as possible.
– **Full Refund:** Cancellations made [insert specific time frame, e.g., “14 days”] before the event date may be eligible for a full refund, minus any processing fees.
– **Partial Refund:** Cancellations made within [insert specific time frame, e.g., “7 days”] before the event may be eligible for a partial refund, depending on the circumstances.
– **No Refund:** Cancellations made less than [insert specific time frame, e.g., “48 hours”] before the event will not be eligible for a refund.
– **Cancellation by Foundation:** If **Trust And Care Foundation** cancels an event, attendees will be notified as soon as possible, and a full refund will be issued. **Trust And Care Foundation** is not responsible for any additional costs, such as travel or accommodation expenses.
### 3. **Merchandise Purchases**
– **Return Policy:** If you are not satisfied with a merchandise purchase, you may return the item within [insert specific time frame, e.g., “30 days”] of receipt for a full refund or exchange. The item must be in its original condition and packaging.
– **Shipping Costs:** Shipping costs for returns are the responsibility of the customer unless the item was damaged or defective upon receipt.
### 4. **Memberships and Subscriptions**
– **Cancellation:** You may cancel your membership or subscription at any time. Please note that cancellation requests must be received at least [insert specific time frame, e.g., “7 days”] before the next billing cycle to avoid being charged.
– **Refunds:** Membership and subscription fees are generally non-refundable. However, if you believe there has been an error or you have extenuating circumstances, please contact us to discuss your situation.
### 5. **Special Circumstances**
– **Extenuating Circumstances:** We understand that unexpected situations can arise. If you believe you have a valid reason for requesting a refund outside of the standard policies outlined above, please contact us to discuss your case.
### 6. **How to Request a Refund**
To request a refund, please contact us at:
Trust And Care Foundation
6/4, RANI RASHMONI GARDEN LANE
[Kolkata, WB, 700015]
[9432207518]
[info@trustcarefoundation.com]
Please include your name, the date of the transaction, the amount, and the reason for the refund request.
### 7. **Processing Time**
Refunds are typically processed within [insert specific time frame, e.g., “7-10 business days”] after a request has been approved. Please note that it may take additional time for the refund to appear on your bank or credit card statement.
### 8. **Contact Information**
If you have any questions or concerns about our cancellation and refund policies, please do not hesitate to contact us at:
Trust And Care Foundation
6/4, RANI RASHMONI GARDEN LANE
[Kolkata, WB, 700015]
[9432207518]
[info@trustcarefoundation.com]
—